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Are Jax Willz Products Vegan and Paraben Free?

Yes, all products produced by Jax Willz are vegan and cruelty free and do not contain any parabens.

What is a Bath Bomb?

A bath bomb is a hard-packed mixture of dry ingredients that effervesces when introduced to water. As the bath fizzy is spinning and bobbing around your tub, soothing oils, scent and color are released into the bathwater.

What Colorants are used in Jax Willz Bath Bombs?

All colorants used in Jax Willz bath bombs are FD&C approved and water soluble.  FD&C (Food, Drug & Cosmetic) colorants will completely dissolve in your bath water without staining your skin or bathtub. Some colors used in the making of Jax Willz bath bombs may leave a slight residue in your bathtub. If this happens, using a gentle cleanser with a splash of water will remove all traces of color.

What is the Shelf Life of Jax Willz Bath Bombs?

If stored properly, the shelf life of Jax Willz bath bombs have a maximum of 3 months.  Store the bath bombs out of direct sunlight and away from moisture.  Leave the bath bomb undisturbed, inside of the packaging until ready for use. Please keep out of reach of children and pets.

How is Soap Made?


Handmade soap is produced by combining  an alkali (sodium hydroxide A.K.A Lye) & oils. Once the sodium hydroxide solution is introduced to an oil or fat, a chemical process occurs called “saponification” and the ending result is soap and glycerin.  Water is used as the vehicle to drive the alkali; which is a dry powder.

Please Note: A properly formulated soap recipe does NOT contain ANY lye in the finished product.

“Real” soap cannot be made without lye. Some commercial soap companies use the cold process method of soap making, however, the naturally occurring glycerin is extracted during soap production and replaced with hardeners, fillers and synthetic moisturizers.

Will My Handmade Soap Bar Expire?

Handmade soap does not expire, just like fine wine, it gets better with age :-).  As the soap matures, it becomes milder and harder, however, the intensity of the fragrance will lighten.  It is best used within 3 months of purchase.

Can Jax Willz Handmade Soap Irritate My Sensitive Skin?


I doubt it since my soap is formulated to be extremely mild and gentle for all skin types; although, some people can have an allergic reaction to natural ingredients.  I recommend performing a “patch” test by gently massaging a small amount of lather from one of my soap bars on the inner part of your elbow.  Leave undisturbed for 24 hours and if irritation occurs, discontinue use immediately.

Are Jax Willz Scent Descriptions Accurate?

Sense of smell is subjective to each individual.  What may smell like lemon to me may smell like grapefruit to you.  The scent descriptions are accurate to us, but please be assured, all Jax Willz products smell awesome :-).  Refunds are not permitted for disliking a fragrance.

Why is there a size range for certain products?

Certain items will have a slight variation in size due to the handmade nature of the product.  This will not affect the aesthetics or performance of the product.

Shipping & Returns

Shipping Turn Times

All orders are shipped from Bloomfield, NJ within 48-72 hours of receipt. Any orders received after 4:30 PM EST is noted for the next business day. You will receive a shipping notification once your order is in transit. International shipping is not available at this time.

It's Hot in My Area of the World, How Will My Products Ship?

Certain products handcrafted by Jax Willz are sensitive to heat and will be affected by extremely hot temperatures.  As you well know, heat and humidity are beyond our control and because of this, products; namely our solid sugar scrub bars and body massage bars, may become soft or slightly melt while in transit.  This will not affect the performance of the product.

In high temperatures, please be mindful of your tracking information so that you can bring your package inside as soon as possible. Do not allow the items to sit in a hot car, porch or mailbox.  If your items arrive soft or slightly melted, place in the refrigerator or freezer for 15-20 minutes before removing from its packaging.  Remove from the chilled compartment and proceed as usual.

Returns

Due to the nature of handmade bath and body products, returns are not accepted once your order has shipped. Because of hygiene reasons, Jax Willz products cannot be restocked or resold.